Legal & Privacy

Agreement

By submitting an order or enquiry to Uroboru Office, you agree to these Terms of Service in full. If you disagree with any part, do not use our services.

Services

Uroboru Office provides AI-assisted web design, development, copywriting, e-commerce setup and related digital services. The specific deliverables, timeline and pricing are confirmed in writing (email) before work commences.

Payment Terms

• 50% deposit is required before work begins
• 50% final payment is due upon delivery of the completed project, before files/access are transferred
• For packages under €200, full payment is required upfront
• Payments are accepted via bank transfer (IBAN), Stripe or PayPal
• All prices are quoted in EUR and are exclusive of any applicable taxes unless stated otherwise

Delivery Timelines

Delivery timelines stated on our pricing page are estimates from the date we receive: (a) the deposit payment, and (b) all required content, information and assets from the client. Delays caused by the client's failure to provide required materials will extend the timeline accordingly.

Revisions

• All packages include 2 rounds of revisions at no additional charge
• Revisions must be requested within 7 days of delivery
• Additional revision rounds are charged at €40/hour
• A "revision" means minor adjustments to the agreed scope. Changes to the fundamental project scope are treated as new work and quoted separately

Client Responsibilities

You are responsible for:

• Providing accurate, complete and lawful information about your business and project
• Ensuring you own or have the right to use any content, images or materials you supply
• Reviewing and approving deliverables within 7 days of receipt
• Maintaining your domain registration, hosting and third-party accounts after delivery
• Ensuring your website complies with all applicable laws, including product/service regulations, consumer rights laws and any sector-specific regulations

Intellectual Property

• Upon receipt of full payment, all rights to the final website/deliverables transfer to you
• Until full payment is received, Uroboru Office retains all intellectual property rights
• We reserve the right to display completed work in our portfolio, unless you request otherwise in writing before project commencement
• We use AI tools in our workflow; the resulting output is licensed to you as part of your deliverable. You are responsible for ensuring AI-generated content complies with your jurisdiction's laws

Cancellations & Refunds

• Cancellations after deposit payment but before work commences: deposit is non-refundable
• Cancellations after work has commenced: no refund of deposit; work completed to date will be delivered
• If Uroboru Office is unable to deliver the agreed service, a full refund will be issued
• Completed and delivered work is non-refundable once the final payment has been made and access has been granted

Limitation of Liability

To the maximum extent permitted by applicable law:

• Uroboru Office is not liable for any indirect, incidental, consequential or special damages arising from the use of our services
• Our total aggregate liability to you shall not exceed the total amount you paid for the specific project giving rise to the claim
• We make no guarantee that your website will achieve specific commercial results, search engine rankings, traffic levels or revenue
• We are not responsible for third-party service outages (hosting providers, payment gateways, domain registrars)
• We are not liable for losses arising from your failure to maintain backups, renew domain registrations or keep software updated after delivery

No Guarantee of Results

We provide technical and creative services. We do not guarantee any specific business outcome, including but not limited to: sales conversions, search engine rankings, social media following, revenue generation or business growth. Results depend on many factors beyond our control, including your industry, marketing efforts and market conditions.

Governing Law & Jurisdiction

These Terms are governed by the laws of the Hellenic Republic (Greece). Any disputes shall be subject to the exclusive jurisdiction of the courts of Athens, Greece. EU consumer protection laws apply where mandatory under applicable law.

Amendments

We reserve the right to update these Terms at any time. Changes take effect upon posting to this page. Continued use of our services after changes are posted constitutes acceptance of the new Terms.

AI-Generated Content

Uroboru Office uses artificial intelligence tools to assist in the creation of website content, copy and design. While we review and refine all AI-generated content before delivery, you are responsible for:

• Reviewing all delivered content for accuracy, especially product/service information, prices and contact details
• Ensuring AI-generated content does not infringe any third-party intellectual property rights
• Compliance with any sector-specific regulations (e.g., medical, financial, legal services) that require specific disclaimers or content standards

Website Accuracy

Information on this website is provided for general information purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability or availability of the information, products or services.

Third-Party Links

This website may contain links to third-party websites. These links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Professional Advice

Nothing on this website or in our deliverables constitutes legal, financial, tax or business advice. You should seek independent professional advice for your specific circumstances before making business decisions.

Contact for Legal Notices

For any legal notices, GDPR requests or complaints, contact: grigoriosdimopulos@gmail.com

Uroboru Office · Athens, Greece · Operating under Greek commercial law